Name: Calming Upset People with EAR : How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict by Bill Eddy
Brand: Gardners
SKU: 9781950057207
Price: 11.99 GBP
Availability: InStock

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Calming Upset People with EAR : How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict-9781950057207

Binding: Paperback / softback

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Calming Upset People with EAR : How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict by Bill Eddy

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