Leader's Guide to Coaching and Mentoring, The : How to Use Soft Skills to Get Hard Results by Fiona Dent

The Leader's Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring - such as how to structure a session - as well as core content on: ? ? ?? The skills required for coaching and mentoring,? including listening, questioning, observing body language, challenging and affirming ? ?? The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching ? ?? The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development ? There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. ? Written in the no-nonsense and engaging style of the other Leader's Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. ? ? 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages? social interaction? and a focus on? human relationships at work. That's what new generations expect and respect.' Laurent Choain, Chief People & Communication Officer, Mazars Group ? 'It's not always easy for managers to recognise what real coaching is, let alone its value.? This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority
Binding: Paperback / softback