{"product_id":"the-empathy-compass","title":"The Empathy Compass","description":"Empathy is   everywhere. It's celebrated as essential to human-centred design, social   innovation, policymaking, and organisational change. Yet in practice, it is   often reduced to a tool or used to confirm what we already believe.        The Empathy Compass challenges this limited view. It reframes empathy not   as a soft skill or checklist, but as a systemic, relational, and ethical   orientation.        In complex societal challenges such as healthcare reform, climate   transition, ageing, and digital governance, empathy is never neutral. It   shapes whose voices are heard, what counts as evidence, and which directions   are taken.        At the centre of the book is the Empathy Compass, a four-quadrant framework   that helps designers, researchers, policymakers, and organisational leaders   position themselves more consciously. Rather than forcing diverse   perspectives into a single narrative, it enables readers to work with   tension, difference, and complexity.        Through clear conceptual grounding and three in-depth case studies, the   book shows how shifting perspective transforms how problems are framed, who   is included, which interventions are developed, and how impact is defined.        The Empathy Compass addresses both professional practice and everyday   experience, offering a way to navigate empathy more consciously, whether it   comes too easily or not at all. It offers language and structure to balance   involvement with reflection, care with analysis, and conviction with   openness.        Physically embedded as a fold-out model, the compass must be unfolded,   reminding readers that empathy takes space, time, and deliberate orientation.","brand":"Gardners","offers":[{"title":"Default Title","offer_id":57510152765813,"sku":"9789063699017","price":22.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9789063699017.jpg?v=1787130482","url":"https:\/\/backstory.london\/products\/the-empathy-compass","provider":"Backstory","version":"1.0","type":"link"}