{"product_id":"the-basics-of-benchmarking-second-edition","title":"The Basics of Benchmarking, Second Edition","description":"\u003cp\u003eThis second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":57504772325749,"sku":"9781466569300","price":12.99,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/backstory.london\/products\/the-basics-of-benchmarking-second-edition","provider":"Backstory","version":"1.0","type":"link"}