{"product_id":"hotel-and-hospitality-english","title":"Hotel and Hospitality English","description":"This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.The online audio provides valuable listening practice to accompany each unit.","brand":"Gardners","offers":[{"title":"Default Title","offer_id":57481385443701,"sku":"9780007431984","price":14.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9780007431984.jpg?v=1786089619","url":"https:\/\/backstory.london\/products\/hotel-and-hospitality-english","provider":"Backstory","version":"1.0","type":"link"}