{"product_id":"9781906124915","title":"The Human Touch : Personal skills for professional success by Debra Paul","description":"All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.\u003cbr\u003eBinding: Paperback \/ softback","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56308704838005,"sku":"9781906124915","price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781906124915.jpg?v=1762808752","url":"https:\/\/backstory.london\/products\/9781906124915","provider":"Backstory","version":"1.0","type":"link"}