{"product_id":"9781788608244","title":"Customer Success Essentials by Kellie Lucas","description":"When your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals - and Kellie Lucas is a pioneer in the discipline.   Discover how to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional - in just 6 minutes!\u003cbr\u003eBinding: Paperback \/ softback","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56368156705141,"sku":"9781788608244","price":9.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781788608244.jpg?v=1763548758","url":"https:\/\/backstory.london\/products\/9781788608244","provider":"Backstory","version":"1.0","type":"link"}