{"product_id":"9781786492265","title":"Meltdown : Why Our Systems Fail and What We Can Do About It by Andras Tilcsik","description":"A Financial Times Business BOOK OF THE YEARAN INSIDE LOOK AT THE HORIZON POST OFFICE SCANDAL'Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be.' - Charles Duhigg, author of The Power of Habit An accidental overdose in a state-of-the-art hospital.   The Starbucks publicity stunt that spectacularly backfired.   The mix-up at the 2017 Oscars ceremony.   As technology rapidly advances, it brings with it an explosion of complexity that can trip us up. Meltdown uses real-life examples to reveal how errors in thinking, perception, and design lie behind both our everyday mistakes and our most terrifying disasters. It reveals how a five-minute exercise can prevent billion-dollar catastrophes, why teams with fewer experts are better at managing risk, and why diversity is one of our best safeguards against failure. This eye-opening book will change the way you see our complex world - and your place within it.   'Essential reading' Martin Ford, bestselling author of Rise of the Robots\u003cbr\u003eBinding: Paperback \/ softback","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56305762533749,"sku":"9781786492265","price":12.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781786492265.jpg?v=1762798413","url":"https:\/\/backstory.london\/products\/9781786492265","provider":"Backstory","version":"1.0","type":"link"}