{"product_id":"9781529309386","title":"Whale Done! : The Power of Positive Relationships by Ken Blanchard","description":"What do your colleagues, spouse and kids have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).   A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.\u003cbr\u003eBinding: Paperback \/ softback","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56312574509429,"sku":"9781529309386","price":10.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781529309386.jpg?v=1762822400","url":"https:\/\/backstory.london\/products\/9781529309386","provider":"Backstory","version":"1.0","type":"link"}