{"product_id":"9781472978608","title":"Retail Therapy : Why The Retail Industry Is Broken - And What Can Be Done To Fix It by Mark Pilkington","description":"An insightful review of the collapse of the traditional retail sector in the West, and a roadmap for its potential recovery.   Almost weekly, the news is full of stories about disappearing retail  chains. From House of Fraser and BHS to Toys'R'Us and Sears, recognised  names are vanishing overnight - as such large organizations disappear,  so the malls, shopping centres, high streets and main streets become  emptier and less appealing to visit. No name is safe: in September 2019, Marks \u0026amp; Spencer lost its place in the FTSE100 Index - a sign of just how far its fortunes have fallen.   But the retail sector remains hugely  important in terms of job numbers: in the US, it employs around 30  million people (directly and indirectly); in the UK, around 10 million.  As such, anything that jeopardises the retail sector will have a deep  and lasting impact on millions of lives, as well as on public policy.  While many blame the `Amazon effect', this is an oversimplification.  Deeper forces are at work that are changing people's relationships with  brands, the balance of power between producers and consumers, and the  whole nature of the supply chain that has existed since the industrial  revolution. Retail Therapy offers a comprehensive  analysis of these forces and their impact on the world of retailing.  More importantly, it presents a cogent analysis of the longer term  trends that are shaping retailing, and outlines a clear road map for  sustainable success in the future.\u003cbr\u003eBinding: Paperback \/ softback","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56312444649845,"sku":"9781472978608","price":16.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781472978608.jpg?v=1762821894","url":"https:\/\/backstory.london\/products\/9781472978608","provider":"Backstory","version":"1.0","type":"link"}