{"product_id":"9781292074344","title":"Leader's Guide to Coaching and Mentoring, The : How to Use Soft Skills to Get Hard Results by Fiona Dent","description":"The Leader's Guide to Coaching \u0026amp; Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring - such as how to structure a session - as well as core content on: ? ? ?? The skills required for coaching and mentoring,? including listening, questioning, observing body language, challenging and affirming ? ?? The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching ? ?? The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development ? There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring.    ? Written in the no-nonsense and engaging style of the other Leader's Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance.    ? ? 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages? social interaction? and a focus on? human relationships at work. That's what new generations expect and respect.' Laurent Choain, Chief People \u0026amp; Communication Officer, Mazars Group ? 'It's not always easy for managers to recognise what real coaching is, let alone its value.? This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority\u003cbr\u003eBinding: Paperback \/ softback","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56297738502517,"sku":"9781292074344","price":14.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781292074344.jpg?v=1762781463","url":"https:\/\/backstory.london\/products\/9781292074344","provider":"Backstory","version":"1.0","type":"link"}