{"product_id":"9780062407801","title":"Never Split the Difference : Negotiating As If Your Life Depended On It by Chris Voss","description":"\u003cp\u003e\u003cstrong\u003eThis international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiationswhether in the boardroom, in your community, or at home.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eLife is a series of negotiations, and negotiation is at the heart of collaborationwhether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level,\u003cem\u003eNever Split the Difference\u003c\/em\u003egives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.\u003c\/p\u003e\u003cp\u003eAfter a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBIs lead international kidnapping negotiator.\u003cem\u003eNever Splitthe Difference\u003c\/em\u003edistills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.\u003c\/p\u003e\u003cp\u003eStep-by-step, Voss show you how to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eEstablish Rapport\u003c\/li\u003e\n\u003cli\u003eCreate Trust with Tactical Empathy\u003c\/li\u003e\n\u003cli\u003eGain the Permission to Persuade\u003c\/li\u003e\n\u003cli\u003eShape What Is Fair\u003c\/li\u003e\n\u003cli\u003eCalibrate Questions\u003c\/li\u003e\n\u003cli\u003eTransform Conflict into Collaboration\u003c\/li\u003e\n\u003cli\u003eSpot Liars\u003c\/li\u003e\n\u003cli\u003eCreate Breakthroughs by Revealing the Unknown Unknowns\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cem\u003eNever Split the Difference\u003c\/em\u003eis your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.\u003c\/p\u003e\u003cbr\u003eBinding: Hardback","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56222160257397,"sku":"9780062407801","price":35.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9780062407801.jpg?v=1762205583","url":"https:\/\/backstory.london\/products\/9780062407801","provider":"Backstory","version":"1.0","type":"link"}