{"title":"Books by Robert Solomon","description":null,"products":[{"product_id":"9781504800532","title":"The Little Book of Mathematical Principles, Theories \u0026 Things","description":"\u003cp\u003eMakes serious math simple. Presents some of the most famous and intriguing ideas from mathematics in an accessible and jargon-free manner. Provides just enough information for a reader to understand the underlying issues. Contains over 120 laws, principles, equations, paradoxes, and theorems that are the foundation of modern mathematics. Use it to impress your friends with your knowledge of Chaos Theory, Fibonacci Numbers, Zeno's Paradoxes, and Euclid's Elements! Great coffee table or gift book.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56301374865781,"sku":"9781504800532","price":7.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781504800532_4f39852f-130f-425e-8e83-c27614f20d51.jpg?v=1786022355"},{"product_id":"9781119227823","title":"The Art of Client Service – The Classic Guide, Updated for Today’s Marketers and Advertisers 3e","description":"A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56312145117557,"sku":"9781119227823","price":26.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781119227823_9d2b8c09-56a0-41dc-9cad-0d737da735ca.jpg?v=1786018427"},{"product_id":"the-art-of-client-service","title":"The Art of Client Service, Fourth Edition","description":"Manage clients and build lasting professional relationships in the age of AI Much has changed in client work and account management in the last ten years: there has been the rise of client procurement, a sharp decline in agency compensation, the sudden emergence of artificial intelligence, the growth of remote work, the influence of social media, and the regressive devaluation of creative work. The new, fourth edition of The Art of Client Service preserves what remains timeless from the book’s previous editions while addressing these subjects that have transformed how client service professionals work.    Six core principles explain what stellar account management tradecraft looks like. There’s a timely discussion of artificial intelligence, a conversation about what’s good and not-so-good about working remotely, and advice from a wide range of industry experts and authorities.    Readers will also find: Practical advice for account professionals at every career stage, from entry-level coordinators to senior agency leaders and executivesGuidance on navigating the chaotic, fast-paced realities of client-facing work while maintaining professionalism and delivering consistent resultsReal-world wisdom distilled from decades of experience helping account managers build stronger, more productive client partnerships The Art of Client Service is the classic guide for anyone seeking to become an accomplished, confident, and capable client service person.","brand":"Gardners","offers":[{"title":"Default Title","offer_id":57503739740533,"sku":"9781394430031","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781394430031.jpg?v=1786867450"}],"url":"https:\/\/backstory.london\/collections\/author-robert-solomon.oembed","provider":"Backstory","version":"1.0","type":"link"}