{"title":"Books by Robert I. Sutton","description":null,"products":[{"product_id":"9780241594865","title":"The Friction Project","description":"\u003cp\u003e\u003cb\u003e‘If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.’ Adam Grant, author of Think Again\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eEvery organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.\u003cbr\u003e\u003cbr\u003eYet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.\u003cbr\u003e\u003cbr\u003eDrawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”\u003cbr\u003e\u003cbr\u003eSutton and Rao will help you to:\u003c\/p\u003e\u003cul\u003e\u003cli\u003e\u003c\/ul\u003e\u003cp\u003eidentify where to avert and repair bad organisational friction\u003c\/p\u003e\u003cli\u003e\n\u003cbr\u003eacknowledge where to maintain and inject good friction\u003cbr\u003e\n\u003c\/li\u003e\u003cli\u003e\n\u003cbr\u003ereframe friction troubles that can’t be immediately fixed, so they feel less threatening\u003cbr\u003e\n\u003c\/li\u003e\u003cli\u003e\n\u003cbr\u003erepair failing organisations\u003cbr\u003e\n\u003c\/li\u003e\u003cul\u003e\u003cbr\u003e\u003c\/ul\u003e\u003cp\u003e\u003ci\u003eThe Friction Project\u003c\/i\u003e is the ultimate guide to making the right things easier and the wrong things harder.\u003c\/p\u003e\u003cp\u003e\u003cb\u003e‘Hard to put down and easy to like, this is a business book to savour.’ Tim Harford, author of The Data Detective \u003c\/b\u003e\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56229595447669,"sku":"9780241594865","price":10.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9780241594865_ea351622-b606-413d-b026-e3e444ea3f6b.jpg?v=1786012727"},{"product_id":"9781847941008","title":"Scaling up Excellence","description":"\u003cp\u003e\u003cb\u003e\u003ci\u003eScaling up excellence is the key to creating a great organisation. It’s how a small enterprise expands without losing focus. It’s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it’s how pockets of smart new thinking overcome cultures of indifference  or negativity. An organisation that doesn’t know how to scale up what is best within it won’t achieve long-term success. \u003cbr\u003e\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003eBestselling author Robert Sutton and his Stanford colleague Huggy Rao have devoted nearly a decade to uncovering what it takes to create and spread outstanding performance, and in \u003ci\u003eScaling Up Excellence \u003c\/i\u003ethey share the fruits of their research. Drawing on case studies that range from Silicon Valley enterprises to non-profit organisations, they provide crucial insights into corporate cultures, both good and bad, and offer a road map for establishing and stimulating excellence. In the process, they show how to use ‘premortems’ when making big decisions about change. They reveal why seven is so often the magic number when it comes to team size. They examine successful and unsuccessful quests for improvement – in hospitals, schools and elsewhere. And they discuss when a single corporate mindset is best (‘Catholicism’) and when local variation is preferable (‘Buddhism’). \u003cbr\u003e\u003cbr\u003e\u003ci\u003eScaling Up Excellence \u003c\/i\u003eis the first management book devoted to what is  – or should be  –  a core priority for every organisation. As such it is destined to become the standard bearer.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56307930268021,"sku":"9781847941008","price":12.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781847941008_b0d850b3-742b-48bf-a1bf-2687628ec217.jpg?v=1786029239"},{"product_id":"9798892790031","title":"HBR's 10 Must Reads 2025","description":"\u003cp\u003e\u003cb\u003eA year's worth of management wisdom, all in one place.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eWe've reviewed the ideas, insights, and best practices from the past year of \u003cb\u003eHarvard Business Review\u003c\/b\u003e to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Ginni Rometty to Robert I. Sutton and company examples from Maersk to Nvidia, this volume brings the most current and important management conversations right to your fingertips.\u003c\/p\u003e\u003cp\u003eThis book will inspire you to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eReskill your organization in the age of AI\u003c\/li\u003e\n\u003cli\u003eRid your company of the obstacles that infuriate everyone\u003c\/li\u003e\n\u003cli\u003eUnderstand what today's rainmakers do differently\u003c\/li\u003e\n\u003cli\u003eMarket sustainable products effectively\u003c\/li\u003e\n\u003cli\u003eChoose the right sources of demand to grow your company at the right speed\u003c\/li\u003e\n\u003cli\u003eUse strategic thinking to create the life you want\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThis collection of articles includes \"Reskilling in the Age of AI,\" by Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovacs-Ondrejkovic, and Raffaella Sadun; \"How Fast Should Your Company Really Grow?,\" by Gary P. Pisano; \"How to Sustain Your Empathy in Difficult Times,\" by Jamil Zaki; \"The New-Collar Workforce,\" by Colleen Ammerman, Boris Groysberg, and Ginni Rometty; \"Rid Your Organization of Obstacles That Infuriate Everyone,\" by Robert I. Sutton and Huggy Rao; \"Where Does DEI Go from Here?,\" by Laura Morgan Roberts; \"What Today's Rainmakers Do Differently,\" by Matthew Dixon, Ted McKenna, Rory Channer, and Karen Freeman; \"The New Era of Industrial Policy Is Here,\" by Willy C. Shih; \"How to Market Sustainable Products,\" by Frederic Dalsace and Goutam Challagalla; \"What Does 'Stakeholder Capitalism' Mean to You?,\" by Lynn S. Paine; and \"Use Strategic Thinking to Create the Life You Want,\" by Rainer Strack, Susanne Dyrchs, and Allison Bailey.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eHBR's 10 Must Reads\u003c\/b\u003e paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. \u003ci\u003eHarvard Business Review\u003c\/i\u003e has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56311433593205,"sku":"9798892790031","price":16.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9798892790031_7c4f0885-a1db-47f7-af79-6256f6824265.jpg?v=1786035108"},{"product_id":"9780241299005","title":"The Asshole Survival Guide","description":"\u003cp\u003e\u003cb\u003eFrom the international bestselling expert on dealing with assholes\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, this is an indispensable resource'\u003cbr\u003e\u003cb\u003eGretchen Rubin\u003c\/b\u003e, author of \u003ci\u003eThe Happiness Project\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e'At last someone has provided clear steps for rejecting, dejecting, deflecting, and deflating the jerks who blight our lives. 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In \u003ci\u003eThe Asshole Survival Guide, \u003c\/i\u003eStanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole - based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.\u003cbr\u003e\u003cbr\u003eWith expertise and humour, he provides a cogent and methodical game-plan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes, to mind-tricks and the art of love bombing. 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