{"title":"Books by Jacqueline Carter","description":null,"products":[{"product_id":"9781647820732","title":"Compassionate Leadership","description":"\u003cp\u003e\u003cb\u003eLeadership\nis hard. How can you balance compassion for your people with effectiveness in\ngetting the job done?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eA global pandemic, economic\nvolatility, natural disasters, civil and political unrest. From New York to\nBarcelona to Hong Kong, it can feel as if the world as we know it is coming\napart. Through it all, our human spirit is being tested. Now more than ever,\nit's imperative for leaders to demonstrate compassion.\u003c\/p\u003e\u003cp\u003eBut in\nhard times like these, leaders need to make hard decisions—deliver\nnegative feedback, make difficult choices that disappoint people, and in some\ncases lay people off. How do you do the hard things that come with the\nresponsibility of leadership while remaining a good human being and bringing\nout the best in others? Most people think we have to make a binary choice\nbetween being a good human being and being a tough, effective leader. But this\nis a false dichotomy. Being human and doing what needs to be done are not\nmutually exclusive. In truth, doing hard things and making difficult decisions\nis often the most compassionate thing to do.\u003c\/p\u003e\u003cp\u003eAs founder and\nCEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline\nCarter, show in this powerful, practical book, you must always balance caring for\nyour people with leadership wisdom and effectiveness. Using data from thousands\nof leaders, employees, and companies in nearly a hundred countries, the authors\nfind that when leaders bring the right balance of compassion and wisdom to the\njob, they foster much higher levels of employee engagement, performance,\nloyalty, and well-being in their people.\u003c\/p\u003e\u003cp\u003eWith rich examples\nfrom Netflix, IKEA, Unilever, and many other global companies, as well as\npractical tools and advice for leaders and managers at any level,\n\u003ci\u003eCompassionate Leadership\u003c\/i\u003e is your indispensable guide to\ndoing the hard work of leadership in a human way.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56301730431349,"sku":"9781647820732","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781647820732_03c81c97-5542-4c18-8349-4ae177b638ee.jpg?v=1786024608"},{"product_id":"9781647825034","title":"Good Habits","description":"\u003cp\u003e\u003cb\u003eImprove the way you work—and feel—by forming better habits.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eWe all have habits. Some of them we've carefully established; others we may have simply fallen into. Some help us get our work done; others hold us back.\u003c\/p\u003e\u003cp\u003eThis book explores how to change your behavior to break counterproductive tendencies, combat everyday stressors, and ultimately reach your goals at work and in life.\u003c\/p\u003e\u003cp\u003eThis volume includes the work of:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eJames Clear\u003c\/li\u003e\n\u003cli\u003eRasmus Hougaard\u003c\/li\u003e\n\u003cli\u003eJacqueline Carter\u003c\/li\u003e\n\u003cli\u003eWhitney Johnson\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eHow to be human at work.\u003c\/i\u003e The HBR Emotional Intelligence Series\u003c\/b\u003e features smart, essential reading on the human side of professional life from the pages of \u003ci\u003eHarvard Business Review\u003c\/i\u003e. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56303158428021,"sku":"9781647825034","price":10.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781647825034_eb3ea1c6-d0c7-41c8-a5c3-0403acf86351.jpg?v=1786024664"},{"product_id":"9781633696679","title":"Mindful Listening (HBR Emotional Intelligence Series)","description":"\u003cp\u003e\u003cb\u003eBecome a mindful listener at work.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eListening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you \u003ci\u003eneed\u003c\/i\u003e to hear in a discussion rather than what you \u003ci\u003eexpect\u003c\/i\u003e to hear.\u003c\/p\u003e\u003cp\u003eThe book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.\u003c\/p\u003e\u003cp\u003eThis volume includes the work of:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ePeter Bregman\u003c\/li\u003e\n\u003cli\u003eJack Zenger and Joseph Folkman\u003c\/li\u003e\n\u003cli\u003eRasmus Hougaard and Jacqueline Carter\u003c\/li\u003e\n\u003cli\u003eAmy Jen Su and Muriel Maignan Wilkins\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cb\u003eHow to be human at work.\u003c\/b\u003e The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of \u003ci\u003eHarvard Business Review\u003c\/i\u003e. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56304402628981,"sku":"9781633696679","price":10.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781633696679_30f0ecac-3d89-4430-9736-323ded7f0cd7.jpg?v=1786023543"},{"product_id":"9798892790628","title":"More Human","description":"\u003cp\u003e\u003cb\u003eAI has the potential to transform leadership and the human experience of work—or to lead us into an automated and uninspiring work reality. Which one will it be?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eHumans have always been good at inventing tools that change the way we live and work—though not always good at adapting to those changes. Consider how the internet has given us instant access to gigabytes of data and yet has made us more distracted. Or how social media has enabled us to be more connected than ever, and yet it can also alienate or isolate us. Will the power of AI create a new era of robotic, impersonal efficiency, or will it catalyze a renaissance, redefining leadership and the world of work?\u003c\/p\u003e\u003cp\u003eSo far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanness in our work lives. But as founder and Managing Partner of Potential Project Rasmus Hougaard and Senior Partner Jacqueline Carter show in this essential book, that's a very limited perspective on the impact of AI, leaving out a crucial point: AI has the power to transform leadership for the better—the key is in how leaders use it.\u003c\/p\u003e\u003cp\u003eBy delegating tasks to AI and using it to augment skills and behaviors, leaders have an opportunity to unlock a truly human experience of work while enhancing organizational performance. The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can enhance and deepen the core qualities of human-centered leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organizations become more human.\u003c\/p\u003e\u003cp\u003eWith deep insight and rigorous research, \u003ci\u003eMore Human\u003c\/i\u003e will help leaders navigate our AI-enabled future.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56311475536245,"sku":"9798892790628","price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9798892790628.jpg?v=1786032983"},{"product_id":"9781633693425","title":"The Mind of the Leader","description":"\u003cp\u003e\u003cb\u003eJoin the global movement that's making corporations more people-centric to achieve great results.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe world is facing a global leadership crisis. Seventy-seven percent of leaders think they do a good job of engaging their people, yet 88 percent of employees say their leaders don't engage enough. There is also a high level of suffering in the workplace: 35 percent of employees would forgo a pay raise to see their leaders fired.\u003c\/p\u003e\u003cp\u003eThis is an enormous waste of human talent--despite the fact that $46 billion is spent each year on leadership development.\u003c\/p\u003e\u003cp\u003eBased on extensive research, including assessments of more than 35,000 leaders and interviews with 250 C-level executives, \u003ci\u003eThe Mind of the Leader\u003c\/i\u003e concludes that organizations and leaders aren't meeting employees' basic human needs of finding meaning, purpose, connection, and genuine happiness in their work.\u003c\/p\u003e\u003cp\u003eBut more than a description of the problem, \u003ci\u003eThe Mind of the Leader\u003c\/i\u003e offers a radical, yet practical, solution. To solve the leadership crisis, organizations need to put people at the center of their strategy. They need to develop managers and executives who lead with three core mental qualities: \u003ci\u003emindfulness\u003c\/i\u003e, \u003ci\u003eselflessness\u003c\/i\u003e, and \u003ci\u003ecompassion\u003c\/i\u003e.\u003c\/p\u003e\u003cp\u003eUsing real-world inspirational examples from Marriott, Accenture, McKinsey \u0026amp; Company, LinkedIn, and many more, \u003ci\u003eThe Mind of the Leader\u003c\/i\u003e shows how this new kind of leadership turns conventional leadership thinking upside down. It represents a radical redefinition of what it takes to be an effective leader--and a practical, hard-nosed solution to every organization's engagement and execution problems.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56312687427957,"sku":"9781633693425","price":25.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781633693425_891efcf6-9f08-4d0b-bf5a-5f323a8c9a1f.jpg?v=1786023520"},{"product_id":"9781647825645","title":"Managing Your Anxiety","description":"\u003cp\u003e\u003cb\u003eWhat's the worst that can happen?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eAnxiety is the most prevalent mental disorder worldwide. But rumination, worry, and catastrophizing don't have to hold you back at work. By understanding how anxiety works, you can better manage these feelings.\u003c\/p\u003e\u003cp\u003eThis book will help you distinguish stress from anxiety, use self-compassion and mindfulness to combat the symptoms, find the support you need, and move forward more comfortably and confidently in your job.\u003c\/p\u003e\u003cp\u003eThis volume includes the work of:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eAlice Boyes\u003c\/li\u003e\n\u003cli\u003eJudson Brewer\u003c\/li\u003e\n\u003cli\u003eRasmus Hougaard\u003c\/li\u003e\n\u003cli\u003eJacqueline Carter\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eHow to be human at work.\u003c\/i\u003e The HBR Emotional Intelligence Series\u003c\/b\u003e features smart, essential reading on the human side of professional life from the pages of \u003ci\u003eHarvard Business Review\u003c\/i\u003e. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56312730157429,"sku":"9781647825645","price":10.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781647825645_13446bdc-96d4-41e0-ac0d-d3a1ec54f28e.jpg?v=1786024680"},{"product_id":"one-second-ahead","title":"One Second Ahead","description":"Researchers have found that the accelerated pace of modern office life is taking its toll on productivity, employee engagement, creativity and well-being. Faced with a relentless flood of information and distractions, our brains try to process everything at once increasing our stress, decreasing our effectiveness and negatively impacting our performance.  Ironically, we have become too overworked, unfocused, and busy to stop and ask ourselves the most important question: What can we do to break the cycle of being constantly under pressure, always-on, overloaded with information and in environments filled with distractions? Do we need to accept this as the new workplace reality and continue to survive rather than thrive in modern day work environments? Thankfully, the answer is no. In their new book, ONE SECOND AHEAD: Enhance Your Performance at Work with Mindfulness (Palgrave Macmillan; November 2015), Rasmus Hougaard, Jacqueline Carter, and Gillian Coutts demonstrate that it is possible to train the brain to respond differently to today's constant pressures and distraction. All it takes is one second. They propose that we need to learn to work differently so we are more focused, calm and have less clutter in our mind so we can better manage our time and attention. What if we could hit the 'pause' button on our day, step back, and meet challenges with a sense of clarity and purpose? And what if there was a way not just of 'getting things done,' but ensuring that what does get done are the right things to do?  Based on a program in corporate mindfulness designed by Hougaard and the partners of The Potential Project, One Second Ahead provides practical tools and techniques as well as real-world examples and lessons from organizations that have implemented mindfulness on a large scale. Thoroughly tested in a diverse range of industries, this program has resulted in measurable increases in productivity, effectiveness, and job satisfaction.  With the new mindset proposed in One Second Ahead, readers will be able to put an end to ineffective multitasking, unproductive meetings, poor communication, and other unhealthy workplace behaviors by applying mindfulness to every day work life. All too often, we think that being mindful requires engaging in a special activity like meditation or yoga. Sure, these activities are beneficial and important to train the mind, but there are many simple things we can do to be mindful all day long. One Second Ahead is a handbook for more mindful work that offers:   Practical, easy to apply, tools and techniques to enhance performance and effectiveness in day to day work activities such as meetings, emails, communication, planning, creativity and more   Real-world stories of how mindfulness changed the workdays of leaders and front line employees  Tips for cultivating mental strategies and routines that can reduce clutter, increase focus, and rewire your brain to enhance presence, patience, kindness and other valuable mind states  Simple yet detailed step-by-step instructions for a more systematic approach to mindfulness training to enhance focus and awareness  Guidelines for a 10-minute-per-day mindfulness program that can reshape your life both at work and at home;   A reproducible planning worksheet and further resources in the Appendix. One Second Ahead can transform daily work life by helping individuals and teams realize more of their potential through greater focus and awareness. The tools and techniques in this book can transform individual and organizational performance one mind at a time.","brand":"Gardners","offers":[{"title":"Default Title","offer_id":57487913943413,"sku":"9781137551900","price":32.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9781137551900.jpg?v=1786355135"},{"product_id":"calm-hbr-emotional-intelligence-series","title":"Calm (HBR Emotional Intelligence Series)","description":"\u003cp\u003e\u003cb\u003eStay centered when the world feels chaotic.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eIn the face of complex stressors, being calm isn't just a state—it's a skill worth cultivating. 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