{"title":"Books by Douglas Stone","description":null,"products":[{"product_id":"9780140277821","title":"Difficult Conversations","description":"\u003cp\u003eWhat is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? \u003cbr\u003e\u003cbr\u003eBased on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":43201458503858,"sku":"9780140277821","price":12.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9780140277821.jpg?v=1786011172"},{"product_id":"9780670921348","title":"Difficult Conversations","description":"\u003cp\u003e\u003cb\u003eThe 10th anniversary edition of the classic guide to handling life's toughest conversations\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003eWhat is a difficult conversation?\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003eAsking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?\u003cbr\u003e\u003cbr\u003eBased on fifteen years of research and consultations with thousands of people, \u003ci\u003eDifficult Conversations\u003c\/i\u003e pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:\u003cbr\u003e\u003cbr\u003e- The \"what happened\" conversation (what do we believe was said and done)\u003cbr\u003e- The \"feelings\" conversation (the emotional impact on everyone involved) \u003cbr\u003e- The \"identity\" conversation (what does this mean for everyone's opinion of themselves)\u003cbr\u003e\u003cbr\u003eUse this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56292780900725,"sku":"9780670921348","price":11.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9780670921348_e9595218-466d-40b5-b1e9-6478ed19d003.jpg?v=1786014904"},{"product_id":"9780670922635","title":"Thanks for the Feedback","description":"\u003cp\u003e\u003cb\u003eThe authors of the classic \u003ci\u003eDifficult Conversations \u003c\/i\u003eteach you how to take criticism productively in \u003ci\u003eThanks for the Feedback.\u003c\/i\u003e\u003cbr\u003e\u003c\/b\u003e\u003cbr\u003eWe get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance.\u003cbr\u003e\u003cbr\u003eWe know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while want to learn and grow, we also want to be accepted just as we are.\u003cbr\u003e\u003cbr\u003e\u003ci\u003eThanks for the Feedback\u003c\/i\u003e is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.\u003cbr\u003e\u003cbr\u003e\u003cb\u003e'I'll admit it: \u003ci\u003eThanks for the Feedback\u003c\/i\u003e made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better' \u003c\/b\u003e Daniel H. Pink, author of \u003ci\u003eTo Sell Is Human\u003c\/i\u003e and \u003ci\u003eDrive\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003e'\u003ci\u003eThanks for the Feedback\u003c\/i\u003e is a road map to more self-awareness, greater learning, and richer relationships. A tour de force' \u003c\/b\u003e Adam Grant, Wharton professor and author of \u003ci\u003eGive and Take\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eDouglas Stone\u003c\/b\u003e and \u003cb\u003eSheila Heen\u003c\/b\u003e are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson \u0026amp; Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller\u003ci\u003e Difficult Conversations\u003c\/i\u003e. Stone lives in Cambridge, MA. Heen lives with her husband and three children in a farmhouse north of Cambridge, MA.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56293975785845,"sku":"9780670922635","price":11.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9780670922635_c7f1e3ab-0df4-4cb9-9155-6cb86033fd19.jpg?v=1786014914"}],"url":"https:\/\/backstory.london\/collections\/author-douglas-stone.oembed","provider":"Backstory","version":"1.0","type":"link"}