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And how do you know if \u003ci\u003eyou're\u003c\/i\u003e difficult to work with?\u003c\/p\u003e\u003cp\u003eThis book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.\u003c\/p\u003e\u003cp\u003eBooks in this series are based on the work of experts including:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDaniel Goleman\u003c\/li\u003e\n\u003cli\u003eTony Schwartz\u003c\/li\u003e\n\u003cli\u003eNick Morgan\u003c\/li\u003e\n\u003cli\u003eDaniel Gilbert\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThis collection of articles includes \"To Resolve a Conflict, First Decide: Is It Hot or Cold?\" by Mark Gerzon; \"Taking the Stress Out of Stressful Conversations,\" by Holly Weeks; \"The Secret to Dealing with Difficult People: It's About You,\" by Tony Schwartz; \"How to Deal with a Mean Colleague,\" by Amy Gallo; \"How To Deal with a Passive-Aggressive Colleague,\" by Amy Gallo; \"How to Work with Someone Who's Always Stressed Out,\" by Rebecca Knight; \"How to Manage Someone Who Thinks Everything Is Urgent,\" by Liz Kislik; and \"Do You Hate Your Boss?\" by Manfred F. 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The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence.\u003c\/p\u003e","brand":"Gardners","offers":[{"title":"Default Title","offer_id":56313390432629,"sku":"9798892790093","price":14.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0612\/7193\/3106\/files\/9798892790093_c9576ab1-757e-4ec4-97f0-116068e7e667.jpg?v=1786032968"}],"url":"https:\/\/backstory.london\/collections\/author-amy-gallo.oembed","provider":"Backstory","version":"1.0","type":"link"}